Help
Getting more help
Can't find your answer in ChronSync? Here's how to reach a person — through the in-app Help link or your ChronSync administrator.
Sometimes you need a person, not a page. Here's how to get one — and a couple of quick checks to try first, since they often save you the wait.
Try these first
A lot of questions are already answered here:
- Troubleshooting — fixes for the most common snags, like missing time slots, wrong time zones, and reminders that didn't arrive.
- FAQ — short answers about booking, calendars, rescheduling, and payments.
Reach a person
If you still need a hand:
- Use the Help link inside ChronSync to get in touch.
- If your account is managed for you, contact your ChronSync administrator or account manager — they can adjust account-level settings and answer questions specific to your organization.
When you reach out, it helps to mention what you were trying to do, the event type involved, and anything you already tried from Troubleshooting. That gets you to a fix faster.