Adjust your notification preferences
Turn confirmation emails on or off, set how far ahead reminders go out, and see what ChronSync sends today.
Control the emails and reminders ChronSync sends around your bookings — all from one page. You'll decide whether confirmation emails go out and how far ahead reminders reach your bookers.
Before you start: you need to be signed in to your ChronSync account.
Open your notification settings
Go to Settings → Notifications (/settings/notifications). This page holds every preference covered below.
[Screenshot: The Notifications settings page showing the Email notifications toggle, the Default reminder before events dropdown, and the SMS Reminders section.]
What's on the page
- Email notifications — an on/off toggle for the confirmation emails ChronSync sends your bookers.
- Default reminder before events — choose how far ahead pre-meeting reminders go out: 15 minutes before, 30 minutes before, 1 hour before, 2 hours before, or 1 day before.
- SMS Reminders — a status section that tells you whether text reminders are available on your plan.
Adjust your preferences
Go to Settings → Notifications.
Use the Email notifications toggle to turn booking confirmation emails on or off.
Open the Default reminder before events dropdown and pick how far ahead reminders should be sent.
Save your changes.
Your preferences take effect on bookings going forward.
What sends today
It helps to know exactly which messages ChronSync sends right now:
- Confirmation emails go to your booker as soon as they book — and again whenever a booking is approved, cancelled, or rescheduled. The Email notifications toggle controls these.
- SMS reminders go to your booker before the meeting, but only when two things are true: you've turned on Enable SMS reminders on the event type, and the booker provided a phone number when booking. The Default reminder before events setting decides how far ahead these reminders are sent.
The SMS Reminders section on this page shows whether texting is available on your plan. If it isn't, you can upgrade or contact support to enable it.
Coming soon: automatic email reminders before a meeting are being rolled out. For now, pre-meeting reminders are sent by SMS only — so to remind bookers ahead of time, enable SMS reminders on the event type.