Mark a booking completed or no-show
Record how a meeting turned out in ChronSync by marking the booking Completed if it happened or No-Show if the booker didn't attend.
Record how a booking turned out so your bookings list stays accurate and you can tell at a glance which meetings happened and which didn't.
Before you start
- The booking must be active — that is, Pending or Confirmed. Bookings that are already cancelled, completed, no-show, or rescheduled can't be changed.
- Open the booking first. See View and filter bookings.
Record the outcome
Open the booking and find the Actions section.
[Screenshot: The Actions section on a booking's detail page]
Click Mark Completed if the meeting took place.
Or click Mark No-Show if the booker didn't attend.
The booking's status updates right away — to Completed or No Show — and it moves under the matching filter tab on the Bookings page. Once recorded, the outcome is final and the action buttons no longer appear for that booking.
Reassign a booking to someone else
If you're an owner or admin, the Actions section also includes Reassign, which moves an active booking to another team member. Click Reassign, choose the team member, add an optional reason, then click Confirm Reassign.
Related
Read a booking
Open a booking in ChronSync to see the event type, date and time with time zone, the booker's contact details, a Join Meeting link, their intake answers, and any reschedule history.
Reassign a booking
Move a ChronSync booking to a different team member from the Actions section — choose the member, add an optional reason, and confirm. Owners and admins only.