Reassign a booking
Move a ChronSync booking to a different team member from the Actions section — choose the member, add an optional reason, and confirm. Owners and admins only.
Hand an appointment to a different team member without cancelling it. The meeting keeps its time and details — only who's hosting changes.
Before you start
- You must be an owner or admin. Other roles won't see the Reassign option.
- The booking must be active — that is, Pending or Confirmed.
- The team member you're moving it to must be active. If no one else is available, you'll see a message saying so.
- Open the booking first. See Read a booking.
Reassigning is handy when a round-robin team sends a booking to one member who then can't make it — you can pass it to a teammate in a few clicks.
Reassign the booking
Open the booking and find the Actions section.
[Screenshot: The Actions section on a booking, showing the Reassign button]
Click Reassign.
A panel opens, headed "Reassign this booking to a different team member."
Choose the team member from the Select a team member list.
[Screenshot: The reassign panel with the team member dropdown and an optional reason field]
Optionally add a reason for reassignment.
Click Confirm Reassign.
The booking is now assigned to the team member you chose, and it appears under their name on the Bookings page. The time, booker, and other details stay exactly as they were.