Read a booking
Open a booking in ChronSync to see the event type, date and time with time zone, the booker's contact details, a Join Meeting link, their intake answers, and any reschedule history.
Open a booking's detail page to see everything about a single appointment in one place — what was booked, when, with whom, and how to join.
Before you start
- Open the Bookings page from the main navigation.
- Find the booking in the table and click View on its row to open its detail page. See View and filter bookings.
[Screenshot: A booking's detail page showing the event type heading, status, and the sections below]
What's on the page
The detail page is split into clearly labeled sections. Not every section appears on every booking — Location and Reschedule History, for example, only show when they apply.
| Section | What it tells you |
|---|---|
| Header | The event type name, its length in minutes, and the booking's current status badge |
| Date & Time | The date, the start and end time, and the time zone the times are shown in |
| Booker Details | The booker's name, with their email and phone number as links you can click to reach them |
| Location | Where the meeting happens — including a Join Meeting link for video bookings |
| Intake Form Responses | The answers the booker gave to your intake questions when they booked |
| Reschedule History | Links to the earlier or later time, shown only if the booking has been moved |
The header
At the top you'll see the event type that was booked, its length in minutes, and a status badge — for example, Confirmed or Completed. If the booking was cancelled with a reason, that reason appears here too. For what each status means, see Booking statuses.
Date, time, and time zone
The Date & Time section shows the full date, the start and end time, and the time zone those times are in. Always check the time zone — it's the booker's, which may differ from yours.
Booker details and joining
Booker Details lists the person who booked, with their email and phone shown as links: click the email to start a message or the phone number to call.
For bookings held over video, the Location section includes a Join Meeting link. Click it when it's time to meet, and the call opens in a new tab.
Intake answers and reschedule history
If your event type asks the booker questions, their answers appear under Intake Form Responses — useful context to review before you meet.
If the booking has been moved to a new time, Reschedule History appears with a link to the related booking, labeled Rescheduled from or Rescheduled to. Click a link to jump to that booking. The original booking is kept for reference rather than deleted.
Related
View and filter bookings
Find any appointment in ChronSync using the Bookings status tabs, search box, and date range, then open it to see full details.
Mark a booking completed or no-show
Record how a meeting turned out in ChronSync by marking the booking Completed if it happened or No-Show if the booker didn't attend.